test paper photoThe quality of the service Avondalecare provides relies very heavily upon the quality of the people who work for us.

Working in the social care field is not like many other areas of employment, it requires special skills and personal qualities such as compassion, patience and open-mindedness.

Therefore Avondalecare do not employ just anyone looking for a job; we select our staff from a wide range of backgrounds and choose people primarily for their people skills, compassion and enthusiasm for making a difference in people’s lives.

Our senior management team have extensive experience in the social care field and include a senior social worker, a Registered Mental Health Nurse and managers with degrees in Health and Social Care. Collectively the management team has over fifty years experience in social care and mental health. They understand the need for and are committed to providing a genuinely practical, quality service that can be of real benefit.

Our staff are supported to start a life long learning process whilst working for Avondalecare and this means that staff are encouraged to complete suitable NVQ or Diploma qualifications with local colleges and/or the Open University.

Everyone who works for Avondalecare is expected to fully participate in an ongoing process of training and self-education. We aim for all our staff to achieve a minimum standard within a year which includes:

  • Food Hygiene
  • Health & Safety
  • Fire Safety Awareness
  • Risk Assessment
  • Diet & Nutrition
  • Dementia
  • Basic Emergency Aid
  • Manual Handling
  • Infection Control
  • Coping with Aggression in the Workplace
  • Care and Administration of Medicines
  • Safeguarding Adults
  • Death, Dying & Bereavement
  • Mental Capacity Act 2005
  • Equality, Diversity & Equal Opportunities
  • Common Induction Standards
  • Stroke Awareness
  • Mental Health Matters
  • Epilepsy
  • Diabetes

In harmony with our recovery focused ethos, all staff are fully familiar with the principles of the Solution Focused Approach. This means they are trained to help and encourage clients to find their own solutions and increase their independence.

As well as a full programme of education during the induction process all of our staff, including managers, regularly participate in regular in-house training presented by staff which has so far covered topics such as:

  • Mental Health Law
  • NICE guidelines for mental health
  • Recovery
  • Recovery Star Planning
  • Solution Focused Approaches
  • Lone Working
  • Medication
  • EPSE
  • ASD issues
  • Promoting Independence
  • Depression
  • Reflective Practice
  • Exerceise and Mental Health


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